Ok. I don’t have a picture phone. I hate those things.
I had Nextel for 2 years and loved it. I only switched because my contract was due, EL needed a phone in Texas, and I wanted a better rate plan. I always went over my minutes with Nextel… even with free incoming minutes and a relatively high minute plan. I just use my cell too much for work.
I wasn’t implying that I’m not happy with Sprint (so far)… I was just shocked that their marketing department gets away with all the asterisk laden fine print in various colors stating that everything you just saw promised to you in the brochure and ads are only free if you sign a 2 year contract else pay $X a month for the additional “free” service.
I know. Nothing in this world is free… but fuck, don’t be so sly about it. I’d rather see a big sign that says “this costs this much” than “this is free” only to find out that’s true when the moon is waning the weekend after the equinox in the second prime numbered leap year of your sister’s third cousin’s neighbor’s life if and only if they own a dalmation and like peanut butter sandwiches.
dude. I’m happy with the contract. I am just disappointed in the need of every vendor to feel a need to lie through their teeth to try and attract service. You just can’t get away from it.
I want a Blackberry (not available in my area) that plays “Iron Man.” Seriously, though, if you think the fine print is bad, wait until you get ahold of their customer service. And their dead spots, one of which is right smack dab around my HOUSE. Conversations on my former Sprint phone usually went “I’m almost home… I’m going to lose you.” But with the contract fine print, they all totally suck ass. My very first Sprint contract (6 years ago?) was the best… you paid for the phone, but no cancellation penalty, grandfathered pricing, etc. They’ve gone totally downhill since then.
I have struggled at work to not jump on the Blackberry Bandwagon. Almost everyone I work with has one. They are really cool and keep ya connected to everything… instant Exchange sync… umm… not for me. I purposly avoided getting a cell phone and/or pager until I was 27 years old… I think they should be happy I’m as connected as I am. I don’t need my email zapped to my hip… yet.
:-)
Actually, I looked at the PCS Business Connection crap. You run some software on your PC where your Exchange client is (ie. Outlook, etc.) and that syncs to this software that sends the data to the PCS network on 443 or some encrypted hoo-ha over the Net… then to your phone. I *think* the theory is, any PCS Vision enabled phone can act like a Blackberry with this service. I *don’t think* that it works well (interpolated from reading a lot of that hellish fine print).
I ended up choosing the Samsung A500 phone, so the screen isn’t conducive to easy email reading anyway. Oh well.
We had a problem with Sprint Service. We went thru all the BS with their customer “service” and got nowhere. So we sent a letter of the problem to their customer service people worldwide (all of them!!). Here’s the response we got from Sprint (and our money back):
From : Forsee, Gary D ()
Sent : Sunday, December 19, 2004 10:48 PM
To : xxxxx
Subject : .RE:: Sprint - Problem Resolution Needed
I apologize for any inconvenience you may have encountered and thank you
for contacting me. I’ve asked a member of my team to get in touch with
you to resolve your issue. We appreciate the chance to earn and keep
your business.
Sincerely,
Gary Forsee
Chairman and CEO
Gary.Forsee @ mail.sprint.com
on 02/10 at 02:17 PM
This is a stupid BS problem I have had with sprint for a long time:
“I have had a service problem with you for over a year and a half now, that you have refused to fix. I cannot recieve any Cingular calls from the Atlanta area, where I live. You have told me that this is a problem with their network, and to ask them to fix it, but they don’t know what the problem is either and have done nothing for me. Due to your unability to solve my coverage problem, I have asked you repeatedly for the termination of my contract, and been denied it. Since you don’t plan on addressing any of my problems, please reconsider allowing the termination of my contract. Your Coverage and Hardware have both done nothing but disappoint me, and I feel you have gotten enough of my money
in exchange for horrible Products and Service. I have never experienced more dissatisfaction with a company, please address this immediately. “
So far no luck.
This is so stupid. I used the advice of FUCK SPRINT and emailed Gary Forsee, so we’ll see what happens.
on 04/25 at 07:40 PM
I had sprint and they royaly screwed me they sent a rep to my company that promised a 23% discount and then they prorated me and siad that I owed them 340.00 for one month and now they tell that I owe it and its not thier fault. so I SAY FUCK YOU SPRINT I will leave owing you a bill and go to a different cell phone company and sue you with the other people in my company. FUCK YOU!!!!!!!
on 12/13 at 10:07 AM
I had nextel service for 65 months and paid on time each month. my phone went bad and the bastards charged me $200 after that time even though i was paying monthly for a phone that didnt work.congrats gary.................it was nevr about the customer with you
Oh yeah? Try nextel… and give ME your new picture phone!!
Ok. I don’t have a picture phone. I hate those things.
I had Nextel for 2 years and loved it. I only switched because my contract was due, EL needed a phone in Texas, and I wanted a better rate plan. I always went over my minutes with Nextel… even with free incoming minutes and a relatively high minute plan. I just use my cell too much for work.
I wasn’t implying that I’m not happy with Sprint (so far)… I was just shocked that their marketing department gets away with all the asterisk laden fine print in various colors stating that everything you just saw promised to you in the brochure and ads are only free if you sign a 2 year contract else pay $X a month for the additional “free” service.
I know. Nothing in this world is free… but fuck, don’t be so sly about it. I’d rather see a big sign that says “this costs this much” than “this is free” only to find out that’s true when the moon is waning the weekend after the equinox in the second prime numbered leap year of your sister’s third cousin’s neighbor’s life if and only if they own a dalmation and like peanut butter sandwiches.
Fuck you Sprint.
Go Verizon!
Can you hear ME now?
You should be able to cancel the contract within 3 days…
dude. I’m happy with the contract. I am just disappointed in the need of every vendor to feel a need to lie through their teeth to try and attract service. You just can’t get away from it.
I just want one that plays La Cucaracha.
I want a Blackberry (not available in my area) that plays “Iron Man.” Seriously, though, if you think the fine print is bad, wait until you get ahold of their customer service. And their dead spots, one of which is right smack dab around my HOUSE. Conversations on my former Sprint phone usually went “I’m almost home… I’m going to lose you.” But with the contract fine print, they all totally suck ass. My very first Sprint contract (6 years ago?) was the best… you paid for the phone, but no cancellation penalty, grandfathered pricing, etc. They’ve gone totally downhill since then.
I have struggled at work to not jump on the Blackberry Bandwagon. Almost everyone I work with has one. They are really cool and keep ya connected to everything… instant Exchange sync… umm… not for me. I purposly avoided getting a cell phone and/or pager until I was 27 years old… I think they should be happy I’m as connected as I am. I don’t need my email zapped to my hip… yet.
:-)
Actually, I looked at the PCS Business Connection crap. You run some software on your PC where your Exchange client is (ie. Outlook, etc.) and that syncs to this software that sends the data to the PCS network on 443 or some encrypted hoo-ha over the Net… then to your phone. I *think* the theory is, any PCS Vision enabled phone can act like a Blackberry with this service. I *don’t think* that it works well (interpolated from reading a lot of that hellish fine print).
I ended up choosing the Samsung A500 phone, so the screen isn’t conducive to easy email reading anyway. Oh well.
FUCK SPRINT
We had a problem with Sprint Service. We went thru all the BS with their customer “service” and got nowhere. So we sent a letter of the problem to their customer service people worldwide (all of them!!). Here’s the response we got from Sprint (and our money back):
From : Forsee, Gary D ()
Sent : Sunday, December 19, 2004 10:48 PM
To : xxxxx
Subject : .RE:: Sprint - Problem Resolution Needed
I apologize for any inconvenience you may have encountered and thank you
for contacting me. I’ve asked a member of my team to get in touch with
you to resolve your issue. We appreciate the chance to earn and keep
your business.
Sincerely,
Gary Forsee
Chairman and CEO
Gary.Forsee @ mail.sprint.com
This is a stupid BS problem I have had with sprint for a long time:
“I have had a service problem with you for over a year and a half now, that you have refused to fix. I cannot recieve any Cingular calls from the Atlanta area, where I live. You have told me that this is a problem with their network, and to ask them to fix it, but they don’t know what the problem is either and have done nothing for me. Due to your unability to solve my coverage problem, I have asked you repeatedly for the termination of my contract, and been denied it. Since you don’t plan on addressing any of my problems, please reconsider allowing the termination of my contract. Your Coverage and Hardware have both done nothing but disappoint me, and I feel you have gotten enough of my money
in exchange for horrible Products and Service. I have never experienced more dissatisfaction with a company, please address this immediately. “
So far no luck.
This is so stupid. I used the advice of FUCK SPRINT and emailed Gary Forsee, so we’ll see what happens.
I had sprint and they royaly screwed me they sent a rep to my company that promised a 23% discount and then they prorated me and siad that I owed them 340.00 for one month and now they tell that I owe it and its not thier fault. so I SAY FUCK YOU SPRINT I will leave owing you a bill and go to a different cell phone company and sue you with the other people in my company. FUCK YOU!!!!!!!
I had nextel service for 65 months and paid on time each month. my phone went bad and the bastards charged me $200 after that time even though i was paying monthly for a phone that didnt work.congrats gary.................it was nevr about the customer with you
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